Return Shipment Reminder List

 

• AS EASY AS 1-2-3
   

  1. CALL OUR TOLL FREE NUMBER
     1-800-838-8898, AVAILABLE 24 HOURS, 7 DAYS A WEEK, TO ARRANGE YOUR RETURN.
      

  2. ALLOW US TO SET UP YOUR SPECIFIC SHIPPING NEEDS.
      

  3. RELAX, AND ENJOY YOUR TRIP BACK!
      

• IF THE SUPERVISOR IS UNAVAILABLE AND YOU ARE UNABLE TO LEAVE A CALLBACK NUMBER OR CANNOT WAIT FOR A RETURN CALL WE WOULD APPRECIATE YOU LEAVING THE FOLLOWING INFORMATION:

1. THE ADVANCED FREIGHT EXPRESS TRACKING NUMBER ON THE HOUSE AIRWAY BILL (HAWB) YOU WILL BE USING FOR YOUR RETURN SHIPMENT(S).
    

2. THE TOTAL NUMBER OF PIECES YOU WANT TO SHIP BACK.
    

3. THE AMOUNT OF DECLARED VALUE COVERAGE, IF ANY.
    

4. THE DATE, TIME AND LOCATION YOUR SHIPMENT WILL BE READY. IF THERE IS A CONTACT PERSON WHO IS AWARE OF YOUR SHIPMENT, PLEASE GIVE US THEIR NAME TOO.
    

5. THE TYPE OF SERVICE YOU WILL REQUIRE FOR YOUR RETURN SHIPMENT (i.e. OVERNIGHT, STANDARD, etc.), AND ANY SPECIAL DELIVERY INSTRUCTIONS YOU MAY HAVE.
    

Note: ALL OF THE ABOVE INFORMATION REQUESTED SHOULD BE INDICATED ON THE HAWB YOU WILL BE LEAVING WITH YOUR SHIPMENT. ATTACH THE HAWB TO ONE OF THE BOXES AND REMEMBER TO TAKE THE TOP “SENDER'S COPY" FOR YOUR BILLING AND TRACKING REFERENCE.

TOLL-FREE NUMBERS TO CALL
OR FAX

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Last revised: February, 2010